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Pottery barn night stands12/10/2023 ![]() This COVID-19 addendum does not apply to long-distance shipping. Once the item is delivered and the delivery team leaves the delivery residence, the sale is final.The delivery fee cannot be refunded unless the order is canceled prior to delivery. At the time of the delivery, an item can be refused for a refund minus a 10% restocking fee.The refund period offers buyers a (3) day window to inspect an item before taking possession.Possession is the point when a buyer loads purchased items into their vehicle and exits from FCG property. Should the customer take possession of purchased merchandise prior to the 3-day refund expiration period, the sale is final.The order must be canceled within 3 days from the purchase date or the sale is final.Some restrictions apply, see our full Returns Policy.Curbside Pick-Up: Online orders may be canceled with a full refund under the following conditions: We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery or on items damaged through normal wear and tear. Please note that returned items must be in new condition. Returns with original receipt will be refunded in the original form of payment, cash and cheque refunds over $100 will be issued as a company cheque (may take 14 business days from time of request). Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. An original receipt or gift receipt is required for all returns and exchanges. Within 30 days, you may return most items for a refund of the merchandise value. Upon receipt, please inspect your purchase and notify us of any damage we will arrange for a prompt replacement. Attention to design, materials, safety and construction are our priority. ![]() For more details, please see our Shipping page.Īt Pottery Barn, we take great pride in the quality and craftsmanship of our products. The exact shipping charge is based on your location, and delivery times vary based on item availability. These items will be delivered by our In-Home Delivery & Assembly service provider where items are brought into your home, unpacked and assembled (some exclusions apply) and the packaging is responsibly removed.Įligible items will show "White Glove Delivery" on the product page. UNLIMITED FLAT RATE DELIVERY – FURNITURE + OVERSIZED ITEMSĪn unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options.įor more details, please see our Shipping page. Items ordered together may not arrive in the same box. Smaller items are shipped using our Standard Parcel service, and delivered by Canada Post or Purolator. Contract Grade: Thoughtfully designed and expertly engineered to meet rigorous testing standards and best practices from select ANSI/BIFMA testing protocols.To prevent injuries from furniture tip-over, this item should be securely fixed to the wall. Anti-tip kit included: comes with safety-tested mounting hardware, instructions and a nylon strap.Adjustable levelers provide stability on uneven surfaces.Hardware is finished in stained antique finish.Nightstand features 1 spacious drawer and 1 large open cubby. ![]() Sturdy half-moon safety stops keep drawers securely in place.
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